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Congratulations on your forthcoming special day!
Top 10 Frequently Asked Questions
1  
Will I get my dress in the car?
2  
Can I book a car for my school prom?
3  
Will there be time for photos?
4  
Can I come to see the car?
5  
Do you do self-drive?
6  
We're not getting married in Norfolk can we book Dolly?
7  
Can my bridesmaids go in the car before me?
8  
How much deposit will I have to pay to secure my booking?
9  
When will I have to pay my final balance?
10  
I have some very young bridesmaids will they be able to travel in the cars?
Where is Champagne Classics based?
We are based in North Norfolk on the East Anglian coastline.
What cars do you have?
Presently we have two Morris Minor 1000's and a Volkswagen Beetle. Molly is our 1962 Snowberry White Convertible, Sadie is our 1961 Old English White Saloon and Dolly is our 1970 Pastel White VW Beetle Sedan.
Chauffeured or self drive?
All of our cars are chauffeur driven. We take away the stress, allowing you to enjoy every moment of your day.
Is the service you offer graded by price?
Our service is the same A1 service for everyone and is not based on "the more you pay the better service you get"!
How much will my booking cost?
All of our bookings are priced individually to accommodate our customers special requirements that are unique to them, therefore price is on application. Guide price for up to 3 hours £230 - £270 in a 25 mile radius of base. The price quoted will take into account the number of trips required, journey time, waiting time, and will include mileage, ribbons, and your Chauffeur. Please note that bookings commencing after 6pm will incur a 25% surcharge which will be added to the booking price.
Will I have to pay a deposit?
Yes, a non refundable deposit of 50% of the total booking fee is required to secure the booking.  If the booking is made under 28 days prior to the event then the full balance must be paid. Bookings are held unsecured as a gesture of good will for a maximum of 7 working days after this period it will be assumed that our services are not required.
When do I have to pay the balance of my booking?
The balance is required 14 days prior to the date of the event by personal cheque, bank transfer or PayPal payment (5% surcharge will apply).
How can I pay?
At Champagne Classics we accept personal cheques payable to Vanessa Devlin, bank transfer, Paypal payment (5% surcharge will apply).
Do you offer a discount for booking more than one vehicle?
Yes, if you book two cars for the same occasion on the same date then a 10% discount will be applied. Discounts are given at the discretion of Champagne Classics based on the event area (subject to terms and conditions).
Do you take booking from all over the UK?
We are based in Norfolk however we are happy to undertake bookings within a 100 mile radius of us within the UK (excluding Dolly). All that we ask is that should you require us to travel outside of our locality range that you understand the price will reflect the requirements of the booking.
What do you drivers wear?
Our Chauffeurs are always immaculately dressed in dark tailored suits, shirt and tie. We have found this approach to be less rigid helping to create a more relaxed atmosphere which in turn makes our chauffeurs more amenable and approachable.
Do I have to have a white ribbon on the car?
No, you can choose any colour ribbon for your car especially if you have a particular colour scheme in mind for your day and you would like to follow this through with the car. The choice is yours! Click Here For Colours
Will I get my dress in the car?
This is probably the most frequently asked question by our Brides to be and the answer is a resounding yes! Our two Morris Minors have a split front passenger seat. This type of seat rolls completely forward allowing our Brides and other bridal party members to simply step gracefully in and out of the cars with the minimum of effort. All of our cars have more than ample space for any type or style of wedding dress. We take great care to ensure that our Brides arrive looking as stunning as when they get into one of our cars as they do when they get out this is something that we guarantee. If you are unsure about this issue please arrange to make a visit to view your chosen vehicle.
Are the cars available exclusively to the Bride and Groom?
Our cars are ideal for other members of the bridal party, to include the Mother and Father of the Bride or Groom and of course bridesmaids and best man. Please be advised we are unable to transport groups of people outside the immediate bridal group as we are not a hackney carriage company and as such are not insured for this type of conveyance.
Can we come to see the cars?
We are always happy to receive visitors. Appointments to view any or all of the cars can be made during the week and on some weekends (we're generally not available on Saturdays!). You will be made to feel very welcome. Please note viewing is strictly by prior arrangement.
Will there be time to have photographs taken?
Photographic opportunities are extremely important at your wedding, therefore we are highly flexible and give maximum time prior to the wedding ceremony and after the ceremony for photographs to be taken. Our chauffeurs always do their utmost to work with your chosen photographer, maneuvering the cars to get the perfect shot, something they are well practiced in. So remember to Smile!
Will you confirm my booking?
Our booking process has developed over 14 years of experience and we have found that keeping our customers fully informed at every step of the way is not only reassuring but avoids any possible misunderstandings. You will receive in total three letters, one with your booking form, one on the return of your booking form and deposit, and one on receipt of your final payment. We keep in full contact throughout and welcome correspondence and calls from our customers too.
Will our car be clean after it's long journey?
We travel all over the country with our cars and of course on our far flung adventures the cars do pick up their share of muck along the way. We always allow plenty of cleaning time before any event so that our cars arrive looking at their very best time after time. Closer to home all of the valeting work is personally overseen by Vanessa, after all such an important job needs a woman's touch!
What if we book a Convertible and it rains?
Our Convertible Molly has a hood which can be raised should there be a shower of rain.  We also carry very generously sized white umbrellas in all of our cars which our drivers will use to escort passengers to the venue entrance.  If you have booked Molly but feel that the weather is against you and any of the other cars are available we are happy for you to make the change.
Do you just take bookings for weddings?
Weddings and civil ceremonies are our speciality and therefore our cars are not available for any other occasion or event. Our cars are fully insured for wedding use only. Please note that bookings that commence after 6.30 pm will be subject to a 25% increase per hour.
Can we have more than one trip if we book the one car?
As part of our service we are able to offer a first trip for bridesmaids to the ceremony venue providing the venue is no more than a 3 miles/10 minute drive away from the pick up point. This is based on a maximum of three persons and by prior arrangement. Further trips are chargeable at £30 per journey, maximum of three to include the Brides journey.
What if we need to make a cancellation?
We appreciate that sometimes due to unforeseen circumstances customers do need to cancel bookings.  As set out in our terms and conditions we do not refund deposits. However, if the full balance has been paid 10 weeks prior to the booking date then we will refund 50% of this this amount minus the deposit (subject to terms and conditions). If a cancellation is made after the 10 week cut off then no refund will be offered. Wedding insurance is advisable.
Do the cars have good luggage space?
Luggage space is limited and therefore please check with us first if there is anything in particular that you need carried.
What if our car breaks down on the day?
Our cars are regularly serviced and checked to ensure that this eventuality doesn't become reality. However this is not to say that we are not realists and that a breakdown couldn't happen especially as all of our cars are getting on a bit! Therefore for peace of mind we have the following plans in place: 1. All of our drivers are AA covered, 2. All of our drivers have some Morris Minor and VW Beetle mechanical knowledge to enable them to make an educated diagnostic decision, 3. The cars carry basic spares, 4. If it is within our power we will substitute the broken down car with one of the other Champagne Classics cars.
Does Champagne Classics supply cars for school proms?
No, at Champagne Classics we do not offer a prom car hire service due to stringent council regulations in relation to vehicle hire. A public hire licence is required to be able to offer a service such as prom car hire and are not reddily given to vehicles that are older than four years from first registration. Anyone looking to hire a vintage or classic car as a prom car for themselves or for a son/daughter from a reputable, professional company should check that the hirer has the appropriate required licence and that the drivers are CRB checked. If the company do not hold the correct documents this will impact on the insurance as they are operating this service illegally. Also and more importantly the safety of your loved ones could be in jeopardy.
I have some very young bridesmaids will they be able to travel in the cars?
We do not allow any child of any age to travel in the front passenger seat of any of our vehicles. Children under the age of three years of age at the time of travel may not travel in the back of any of our vehicles. Our cars do not have rear seat belts. For further information please go to http://www.dft.gov.uk/think/focusareas/children/childincar?page=Overview
Does Champagne Classics supply Champagne?
Yes we do. We offer a range of complimentary beverages for your toast which includes a very nice specially selected non-alcoholic champagne, sparkling juice and fruit juice. We are not able to offer alcohol based champagne or wine due to the alcohol licensing laws.
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